Ask Your Customers How to Improve Your Business

Would you like to know what your customers think of you but are afraid to ask? This process is not for the faint of heart and it is essential to keeping healthy, long-term relationships with customers. In a recent conversation with one of our customers, he explained...

Getting a Bank to Loan My Business Money: Part 4 of 4

Part 4-Packaging Your Application Previous parts covered the overview of the process and the first three steps of the process. This part covers the final step, pulling the whole process together for presentation to a lender and answering follow up questions. Depending...

Getting a Bank to Loan My Business Money: Part 2 of 4

Part 2-What Kind of Loan and Lender Previously we mentioned the first step as finding the right lender. Let’s start with the use of the funds because this will determine structure of the debt and who you may borrow from. If the funds are to be used for new equipment;...

Getting a Bank to Loan My Business Money: Part 1 of 4

Part 1 – A Process Summary This is a four-part series on just what it takes to obtain a business loan and understanding the process you might face in running your business with someone else’s money. Today many businesses are experiencing growth opportunities and...

Listening to Your Emotions to Increase Sales

Our company enrolled five of its team members in the EI Sales Training seminar series, hosted by Colleen Stanley and based on her book Emotional Intelligence for Sales Success. Our goal was to improve sales skills and to become better listeners. One of the first...

Alignment

Personal Coach vs. Business Coach: What’s the Difference? We see many articles and blogs about aligning the person with the organization. What is that? Is this just jargon from personal coaches? Well, here is one experienced perspective from a few successful business...

Managing Your Business: Data vs. Metrics

The terms “data” and “metrics” are tossed about almost interchangeably in some business articles, but they refer to very different things. Both can be measured, but metrics are far more useful to CEOs and business owners. Though all metrics are data, not all data...