January 2018

The topic of high performing teams is very active in corporate planning and performance measurement these days. As global competition reaches down to companies in the middle market, improving performance within companies is now a major goal. We cite a recent study at Google as an example of what drives Read more…

Would you like to know what your customers think of you but are afraid to ask? This process is not for the faint of heart and it is essential to keeping healthy, long-term relationships with customers. In a recent conversation with one of our customers, he explained about the long-time Read more…