The terms “data” and “metrics” are tossed about almost interchangeably in some business articles, but they refer to very different things. Both can be measured, but metrics are far more useful to CEOs and business owners. Though all metrics are data, not all data qualifies as a metric. In short, Read more…
Being a manager and leader means wearing many hats and playing many roles. While this is certainly true and unavoidable, there is a limit to what any one person can do in a day, let alone do well. How can you accurately determine which roles and tasks you do well Read more…
The center of gravity (CG) is a physical term meaning the middle of a mass. Any group of people operating together in an organization has a center of gravity as well – the group of people who drive the customer experience, define the culture, drive change in the organization and Read more…
Some lessons are best learned by repetition: doing it over and over and learning from our own mistakes. For other lessons, that approach is impractical, either because it’s either prohibitively expensive to use the trial-and-error method or because it’s an event that happens (except in rare instances) only once. Selling Read more…
A Case Study on the New Workforce Are Millennials Different? We hear clients stating that younger employees don’t march to the same drum as older staff. While there is no question whether stark differences in the way younger generations approach work and business exist, the real question is whether or Read more…
We may be skilled managers and leaders but there is a limit to what we can do well in a day. Being a controlling manager or owner has proven to be a growth limiting factor for many companies. Instead, do a self-focused SWOT (strengths, weaknesses, opportunities and threats) on yourself. Use your Read more…
What’s the Problem? We often hear the daily tasks and stresses for CFOs stretching their attention to dysfunctional levels. While there are times of the year where the workload slows, there is still very little down time. The frenetic pace can lead to less than optimal decisions and potential faulty Read more…
There Just Is Not Enough Time in the Day We are skilled leaders and problem solvers but there is a limit to human bandwidth. What we can get done is largely a function of where are skills are strong versus tasks that we need to deal with. Nobody excels at Read more…